My jag stopped starting when it was left out in a thunderstorm. I had my car toed to jaguar of Lynwood where they proceeded to diagnose the problem. It was decided that the fuse box modules and the starter button needed to be replaced. That was all fine until one of the modules was on backorder. The whole process took 4 weeks. It was tough getting to speak to my service rep. Or even get Robert to call me back. She was totally overworked. Otherwise my jag is running well.
Sean Hennessy (sales rep) and Alex (manager) are very professional. Got the exact car we wanted, fairly close to what we want to pay but service was great. Def will give them a visit when it’s time to change the car
Everything was awesome. Except 2 very small things. 1. not setting expectations on the supplementary warranties and such. 2. Forgetting to share my copy of the credit report even after asking for it 3 times.
They do great service they even provide a transportation until they fixed my car very great service keep it up wonderful .very knowledgeable they know exactly about ur coverage of warranty also and help the customer
Thanks for your support Tom! It was great to have my vehicle fixed on time and have it available for my weekend trip. Thank you!
Car service experience with Sally, and the rest of the staff was amazing! Warm, hospital, informative and genuine - especially given the current remodel where the waiting room area was tight. I would be happy to refer for service in the future - thank you!
This was the best experience we have had with a dealership---ever! Every person we encountered was friendly, helpful and knowledgable. We would highly recommend Jaguar Land Rover Seattle.
I received service for a Battery malfunction. asked for an Oil change. they also purged the break fluid. everything was done that was discussed and I received no surprises. quick turn around time too. pleases with the service. This is exactly what I would expect from Jaguar Land Rover Dealer / Service.
Shinee was very knowledgeable and helpful. She provided excellent service, spent extra time with me to answer all my questions. I look forward to working with her again. I would highly recommend.
Jaguar Land Rover of Seattle in Lynnwood has always done a great job servicing our Land Rover. From the appointment scheduler, Monique, to our service specialist Shineé, they've all been very pleasant to deal with and have taken good care of every time we've been in.